1. Information We Collect
Depending on how you use TrimForge, we may collect the following categories of information.
Account Information
When you create an account, we may collect information such as:
- Name
- Email address
- Account credentials
- Company or organization information
- API-related account information
Billing Information
When you purchase a paid TrimForge plan, payment information may be processed by our third-party payment provider.
TrimForge may receive information such as:
- Transaction status
- Subscription information
- Billing amount
- Currency
- Payment-related identifiers
We do not need to store your complete payment card number when payment processing is handled by a third-party payment provider.
API and Usage Information
When you use the TrimForge API, we may collect technical and usage information such as:
- API requests
- API key identifiers
- Request timestamps
- Usage and credit consumption
- API response status
- Error information
- IP address
- Device or browser information
- General technical logs
This information helps us operate, secure, monitor, and improve the Services.
2. Images You Process
TrimForge processes images submitted through our Services in order to perform requested image-processing operations.
Your submitted images may temporarily pass through our processing infrastructure while your request is being completed.
Temporary Processing
Images are intended to be retained only for the period reasonably necessary to process the request and deliver the resulting output.
After processing is completed, images are intended to be deleted from temporary processing systems according to our technical retention procedures.
However, temporary technical copies may exist for a limited period in backups, logs, caches, or infrastructure operated by service providers where technically necessary.
3. How We Use Information
We may use information we collect to:
- Provide and operate TrimForge.
- Process images submitted through the API.
- Authenticate accounts and API requests.
- Manage subscriptions and billing.
- Monitor API usage and credit consumption.
- Provide customer support.
- Detect fraud, abuse, and security threats.
- Maintain and improve the reliability of our Services.
- Diagnose technical problems.
- Communicate important service or account information.
- Comply with applicable legal obligations.
6. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Security measures may include access controls, encryption where appropriate, authentication mechanisms, isolated processing environments, monitoring, and other safeguards.
However, no online system can be guaranteed to be completely secure.
You are responsible for maintaining the security of your account credentials and API keys.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.
Processed images are designed to be temporary and are intended to be deleted after processing in accordance with our technical procedures.
Certain account, billing, security, and legal records may be retained for longer periods where reasonably necessary or legally required.
8. International Data Transfers
Depending on our infrastructure and service providers, your information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, we will take reasonable steps to ensure appropriate safeguards are used for international data transfers.
9. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Object to or restrict certain processing.
- Request a copy of certain information.
- Withdraw consent where processing is based on consent.
Some requests may be subject to legal or contractual limitations.
To exercise applicable privacy rights, contact us at api@trimforge.com.
We may need to verify your identity before processing certain requests.
10. Children's Privacy
TrimForge is intended for business, professional, and developer use.
The Services are not directed toward children under the applicable age of consent.
We do not knowingly collect personal information from children in violation of applicable law.
11. Third-Party Websites and Services
TrimForge may contain links to third-party websites, services, documentation, or tools.
We are not responsible for the privacy practices, security, or content of third-party websites.
You should review the privacy policies of third-party services before providing them with personal information.
12. Business Transfers
If TrimForge is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information associated with the Services may be transferred as part of that transaction, subject to applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date and may provide additional notice where appropriate.
We encourage you to periodically review this Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
TrimForge
Email: api@trimforge.com